Frequently Asked Questions (FAQs)
1. What type of products do you sell?
At FLOUR MARKET LLC, we specialize in a wide range of stylish and comfortable women’s clothing. Our collection includes everything from everyday casual wear to elegant evening outfits, office wear, and seasonal pieces designed for comfort and versatility.
2. How do I know what size to order?
We understand that finding the perfect fit is crucial! Each product page includes a detailed size chart to help guide you in choosing the right size. If you have any additional questions, our customer service team is always happy to assist you.
3. Do you offer international shipping?
Currently, we only offer shipping within the United States. However, we are exploring international shipping options and will update our customers as soon as these services are available.
4. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on the carrier’s website.
5. What is your return and exchange policy?
We offer a 30-day return and exchange policy. If you are not completely satisfied with your purchase, you can return or exchange the items within 30 days of receipt. The items must be unworn, unwashed, and in their original condition with tags attached. Please refer to our Return & Exchange Policy for full details.
6. Do you offer free shipping?
We offer free shipping on orders over $75 within the United States. For orders under $75, standard shipping rates apply.
7. Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast delivery. Unfortunately, once an order is placed, it cannot be modified or canceled. If you need to make changes, please contact us immediately at service@flourmarket.store, and we’ll do our best to assist you.
8. How do I contact customer service?
You can reach our customer service team at service@flourmarket.store. We are available Monday through Friday from 9 AM to 6 PM MST and will respond to your inquiries as quickly as possible.
9. How do I know if an item is in stock?
Product availability is listed on each item page. If an item is out of stock, you will be notified before checking out. You can also sign up for back-in-stock notifications to be alerted when the item becomes available again.
10. Are your clothes ethically produced?
Yes! We are committed to offering ethically sourced clothing. We work closely with manufacturers who uphold high labor standards and prioritize sustainability.
11. Can I purchase gift cards?
Yes! We offer gift cards that can be purchased directly on our website. They are available in various denominations and are perfect for any occasion.
12. Do you offer styling advice?
If you need help styling an outfit or selecting pieces for a specific occasion, feel free to reach out to our customer service team. We’d be happy to assist you in finding the perfect look!